Free exchanges and returns!
Free exchanges and returns!

Quality & Care

Product Care & Quality Control

HOW TO TAKE CARE OF MY GEAR?

All DNA products are made of premium QuickWick™ fabrics so in order to enjoy your item for as long as possible take a few free tips:

  • Start with reading and following the care label tag. Do that and you can sleep well.
  • Avoid using fabric softeners with QuickWick™ fabrics. They will damage the wicking ability of the fabric. In case you have, simply re-wash the garment without the softener and problem solved!
  • Avoid mixing QuickWick™ fabrics with cotton.
  • Wash your garments inside out. It will help maintain the fabric.
  • Try and avoid washing your garments with sharp or abrasive elements such as zippers or small keys.

We believe in long lasting relationships. We hope you do to!

Share the load for a greener planet: machine wash cold and avoid using your dryer!

 

QUALITY CONTROL

Detailed quality is one of our core values which we operate on. One of the main aspects is making sure quality is preserved on all levels and therefore needs to be controlled.

All new designs are tested in real daily operations, just like you use the products, to make sure the fabrics and seams hold and are up for the task.

Every garment gets checked and double checked for defects before being packed and shipped.

Although all our efforts, mistakes can happen, if you feel you received a damaged item contact the Support Center for help.